This issue has been resolved by the provider and we are seeing signs of recovery. At this stage, we anticipate full mitigation within the next four hours as our host continues to recover nodes.
We expect full recovery to happen by 23:20 UTC on 29 October 2025 and we will continue to monitor until the issue is fully resolved.
Posted Oct 29, 2025 - 13:43 MDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 29, 2025 - 10:41 MDT
Investigating
Our monitoring systems detected issues with access to BlueFolder applications. We are working with our hosting provider to determine root cause and begin resolution
Posted Oct 29, 2025 - 10:19 MDT
This incident affected: Web App, Mobile Web App, and API.