BlueFolder Performance Issues

Incident Report for BlueFolder

Resolved

This incident is now resolved.
Posted Jan 31, 2022 - 13:15 MST

Monitoring

An update has been performed which should fix the performance issues. We are continuing to monitor the situation and will take additional actions as required. As always, please reach out to the support team if you need any assistance.
Posted Jan 31, 2022 - 09:25 MST

Identified

We believe we have identified the core issue and are working on a fix at this time.
Posted Jan 31, 2022 - 08:58 MST

Investigating

Users are reporting performance and other issues with some reports. Our team is actively working on a fix that should be in place soon.
Posted Jan 31, 2022 - 08:57 MST
This incident affected: Web App.